Why won't my site load?
If your website is not loading in your browser, your DNS records may not be properly updated.
After purchasing your domain, you must configure the DNS settings in the domain management area of your registrar to point to our servers. Please reference your welcome email from us to identify the right DNS settings. Once updated, the DNS records can take up to 48 hours to propagate across the net, so it may be a couple of days before your website is visible. Note: if you purchased a domain from SustainableDomains.com, then your DNS is most likely already properly updated.
If your DNS is already configured, then you may be exceeding your resource usage. Contact support with your error details to find out more.
Category: Knowledgebase
Created on: June 9th, 2008
