On our shared hosting plans (basic thru pro) your emails are hosted on a shared server using shared datacenter resources. Sometimes these shared email servers get blocked by other email services and ISP's like Hotmail, Comcast, AOL, and Yahoo due to a spam outbreak on the server or datacenter. Read more

We have two levels of spam protection, and we recommend you also utilize client-side spam protection for your email client (Outlook or Mac Mail, or others). Read more