Articles tagged with: techsupport

view all tags

Do you offer telephone support?

We prefer support requests to first come through our website for many good reasons. Overall, we think it's a much better experience for you and our staff. Read more
Created on June 09, 2008 by ivanoats in

Technical Support Tutorial and Disclaimer

This article explains what tech support can help with, and what they can't. Options for more help are described, along with customer responsibilities. It is required reading for submitting support tickets, and will help you get the best from our team. Read more
Created on June 11, 2008 by ivanoats in